TCI Logistic Packers and Movers ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have. It applies to all websites, mobile interfaces, forms, service requests, and offline interactions with our staff.
We collect information that helps us provide, improve, and personalise our services. Types of information we collect include:
We use the data we collect for the following purposes:
When applicable (for users in jurisdictions that require it), we process personal information based on one or more of the following:
We only share personal information where necessary and under strict safeguards:
We do not sell your personal information to third parties for marketing purposes.
Our website uses cookies and similar technologies to provide essential site functionality and to understand usage patterns. Cookies help us remember preferences, detect fraud, and improve the browsing experience.
You may choose to disable cookies in your browser, but that may affect some features of the site. We also use analytics tools (for example Google Analytics) to collect aggregate usage statistics. These tools do not identify you personally to us.
We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption for data in transit, access controls for our systems, and regular security reviews. However, no internet transmission or storage system is completely secure — if you suspect a security issue, please contact us immediately.
We retain personal information only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:
To exercise these rights or make a privacy-related request, please contact our Data Protection Officer at the address below. We may ask for identity verification before acting on your request.
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete that information where required.
Our site may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. Please review the privacy policies of any external sites you visit.
We operate primarily in India, but to provide services we may transfer personal data to our service providers or affiliates in other countries. When transferring data across borders, we use appropriate safeguards required by law to protect personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically.
If you have questions, concerns, or privacy requests, please contact us:
If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.